Find answers to common questions about appointments, treatments, insurance, and patient care.
Help & Support
Frequently Asked
Questions
Explore answers to the most commonly asked questions
about hospital services, appointments, insurance,
international patients, and healthcare facilities.
Appointment & consultation guidance
Insurance & cashless hospitalization support
International patient assistance
Emergency & critical care information
FAQ
Common Questions
You can book appointments online,
by phone, or directly at the hospital reception.
Yes, Aura Hospitals is associated with
leading insurance providers for cashless treatment.
Carry ID proof, previous medical reports,
prescriptions, and insurance documents if available.
Yes, we provide visa assistance,
accommodation guidance, translators,
and international patient support services.
Yes, our emergency and trauma care
department is available 24/7.
You can contact our support team
through phone, email, WhatsApp,
or the hospital help desk.
Still Have Questions?
Our patient support team is here to help you anytime.